The Talent Acquisition & People Operations Manager is responsible for managing the full employee lifecycle for Corporate Office colleagues while leading recruitment for corporate positions, selected hotel leadership roles, and pre-opening recruitment support across Legacy Hotels Holding and its subsidiaries.

The role leads the end-to-end recruitment process, ensuring a professional and engaging candidate experience from vacancy approval through onboarding. In addition, the position oversees core People Operations administration, employee records, visa coordination, attendance administration, benefits administration, reporting, and employee departures.

This role supports People & Culture functions across Legacy Hotels Holding and its subsidiaries.

Key Job Responsibilities:

• Manage the full recruitment lifecycle for corporate roles, key hotel leadership positions, and pre-opening recruitment support.

• Coordinate vacancy approvals and publish opportunities across recruitment platforms and careers websites.

• Source, screen, and conduct first-stage interviews with candidates.

• Coordinate interviews between candidates and hiring managers.

• Manage candidate communications throughout the recruitment process, ensuring a positive candidate experience.

• Prepare and issue employment agreements.

• Follow up on signed documentation and pre-employment requirements.

• Build and maintain year-round talent pipelines and candidate databases for key operational and leadership positions, including General Managers and People & Culture leaders.

• Coordinate with external recruitment agencies and recruitment partners as required.

• Lead the implementation of the Emiratization strategy across the corporate office and portfolio.

• Build and maintain relationships with universities, hospitality schools, government entities, and career development organizations to strengthen local talent pipelines.

• Represent the company at careers fairs, recruitment events, and networking initiatives to promote the employer brand and attract emerging talent.

• Develop and maintain talent pools for Emirati candidates and proactively identify opportunities to support future hiring requirements.

• Coordinate and monitor Emiratization recruitment activities, ensuring accurate reporting and compliance with applicable UAE regulations.

• Liaise with internal stakeholders and external partners to facilitate internships, graduate programmes, and early career initiatives where applicable.

• Support the preparation and submission of Emiratization reports, trackers, and related documentation as required.

• Coordinate the onboarding process for all new joiners.

• Prepare induction schedules and coordinate introductory meetings across departments.

• Create, maintain, and manage digital colleagues’ files, ensuring documentation is complete and confidential.

• Coordinate visa, labour, Emirates ID, medical, and related government requirements with the PRO.

• Monitor probation periods, mid-term reviews, and employment confirmations.

• Maintain employee records and ensure compliance with internal procedures and documentation standards.

• Administer attendance and leave records through the HR Information System.

• Monitor attendance exceptions and ensure colleagues’ records are complete and accurate.

• Submit monthly attendance reports to Finance for payroll processing.

• Coordinate the monthly collection and consolidation of People & Culture Reports from all hotels.

• Liaise with hotel People & Culture leaders to ensure the timely submission and accuracy of monthly reporting requirements.

• Maintain monthly vacation accrual reports across the portfolio, ensuring alignment with payroll and financial reporting.

• Support the preparation of People & Culture dashboards and operational reports through the consolidation and validation of data.

• Coordinate the annual medical insurance renewal process.

• Manage colleagues’ additions and deletions within the company medical insurance scheme.

• Liaise with Finance and insurance providers to ensure accurate colleagues’ coverage and records.

• Maintain up-to-date medical insurance trackers, provider network information, and benefit schedules in line with company grade structures.

• Manage the end-to-end colleague departure process.

• Prepare resignation acknowledgements and related documentation.

• Coordinate colleagues’ file closures and ensure all offboarding requirements are completed.

• Liaise with Finance regarding final settlements and End of Service Benefit calculations.

• Coordinate visa cancellations and related exit formalities with the PRO.

• Conduct exit interviews and maintain appropriate records and reporting.

• Act as a key People & Culture contact for colleagues, hiring managers, and hotel P&C teams throughout the colleague lifecycle.

• Work closely with Finance, hotel People & Culture leaders, and external partners to ensure smooth operational processes.

• Support People & Culture initiatives and projects as directed by the Corporate Director of People Systems & Rewards and the Chief People Officer.